2018 Jeep Grand Cherokee — Problems & Complaints
NHTSA has 855 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.
Jeep Grand Cherokee — Complaints by Model Year
Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.
1,639 complaints
1,644 complaints
804 complaints
2,381 complaints
1,366 complaints
311 complaints
364 complaints
855 complaints
370 complaints
240 complaints
409 complaints
373 complaints
397 complaints
249 complaints
76 complaints
What Owners Complain About Most
Recent Owner Reports
The turn signals in the front headlights have a known wiring issue and stop working. The unit is all one part, non serviceable and you have to replace the entire headlight assembly at $2055. This causes a significant safety risk to everyone on the road as you are not able to notify your signals/turns. The problem has been reproduced by the dealer, I also have video evidence …
Instrument panel/ Main display screen is delaminating. Causing inability to use navigation, seat heaters, UConnect, Apps or set any presets, media, radio or any other item from main display. Safety features from main menu are inaccessible, navigation is impeded at any moment and use of screen is unpredictable.
I have noticed the upper edge on my radio screen appears to the bubbling or separating from itself. It has recently become worse and causes "touches" on the screen. It makes calls and ends calls, switches the screen on and off, changes heating settings, disconnects devices, changes or cancels navigation. It makes it very difficult to drive as I cannot turn the screen off.
The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 45 MPH, the vehicle started shaking and nearly stalled while ascending a hill. The contact stated that the failure was intermittent but …
UNABLE TO FILL WITH FUEL. JEEP IS BLAMING THE GAS PUMPS. 4,000 MILES ON VEHICLE. JEEP HAS ADVISED TURNING THE PUMP HANDLE WHICH ELIMINATES THE FUEL CUT OFF AND CAUSES GAS TO SPILL. THIS IS EXTREMELY UNSAFE.
Recalls & Crash Tests
Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2018 Jeep Grand Cherokee, or check your exact car by VIN with the free VIN lookup.
Problems Checker
Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.