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Owner-Reported Problems · NHTSA

2018 Jeep Grand Cherokee — Problems & Complaints

NHTSA has 855 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

855
Complaints
filed with NHTSA
42
Involved a Crash
owner-reported
10
Involved Fire
owner-reported
33
Injuries
across all reports
Years to Avoid

Jeep Grand Cherokee — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

1,639 complaints

1,644 complaints

804 complaints

2,381 complaints

1,366 complaints

311 complaints

364 complaints

855 complaints

370 complaints

240 complaints

409 complaints

373 complaints

397 complaints

249 complaints

76 complaints

Problem Areas

What Owners Complain About Most

Electrical System 339 reports
Unknown Or Other 267 reports
Engine 125 reports
Power Train 75 reports
Service Brakes 63 reports
Fuel/propulsion System 44 reports
Seats 43 reports
Vehicle Speed Control 38 reports
In Their Own Words

Recent Owner Reports

Exterior Lighting ODI 11445641 12/30/2021

The turn signals in the front headlights have a known wiring issue and stop working. The unit is all one part, non serviceable and you have to replace the entire headlight assembly at $2055. This causes a significant safety risk to everyone on the road as you are not able to notify your signals/turns. The problem has been reproduced by the dealer, I also have video evidence …

Electrical System ODI 11445682 12/30/2021

Instrument panel/ Main display screen is delaminating. Causing inability to use navigation, seat heaters, UConnect, Apps or set any presets, media, radio or any other item from main display. Safety features from main menu are inaccessible, navigation is impeded at any moment and use of screen is unpredictable.

Electrical System ODI 11707482 12/29/2025

I have noticed the upper edge on my radio screen appears to the bubbling or separating from itself. It has recently become worse and causes "touches" on the screen. It makes calls and ends calls, switches the screen on and off, changes heating settings, disconnects devices, changes or cancels navigation. It makes it very difficult to drive as I cannot turn the screen off.

Fuel System ODI 11499182 12/28/2022

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 45 MPH, the vehicle started shaking and nearly stalled while ascending a hill. The contact stated that the failure was intermittent but …

Fuel/propulsion System ODI 11163831 12/28/2018

UNABLE TO FILL WITH FUEL. JEEP IS BLAMING THE GAS PUMPS. 4,000 MILES ON VEHICLE. JEEP HAS ADVISED TURNING THE PUMP HANDLE WHICH ELIMINATES THE FUEL CUT OFF AND CAUSES GAS TO SPILL. THIS IS EXTREMELY UNSAFE.

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2018 Jeep Grand Cherokee, or check your exact car by VIN with the free VIN lookup.

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Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2018 Jeep Grand Cherokee reliable?
Owners have filed 855 safety complaints with NHTSA for the 2018 Jeep Grand Cherokee, most often about electrical system. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Jeep Grand Cherokee years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.