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Owner-Reported Problems · NHTSA

2013 Jeep Grand Cherokee — Problems & Complaints

NHTSA has 805 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

805
Complaints
filed with NHTSA
23
Involved a Crash
owner-reported
27
Involved Fire
owner-reported
28 / 1
Injuries / Deaths
across all reports
Years to Avoid

Jeep Grand Cherokee — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

118 complaints

1,639 complaints

1,644 complaints

805 complaints

2,381 complaints

1,366 complaints

311 complaints

364 complaints

855 complaints

370 complaints

240 complaints

Problem Areas

What Owners Complain About Most

Electrical System 376 reports
Service Brakes 152 reports
Engine 106 reports
Fuel/propulsion System 105 reports
Unknown Or Other 59 reports
Seats 57 reports
Power Train 55 reports
Air Bags 33 reports
In Their Own Words

Recent Owner Reports

Electrical System ODI 11057771 12/31/2017

DASH BOARD LIGHTS, INSTRUMENT PANEL, RADIO, ETC, FLICKERED THEN WENT DEAD. BATTERY WAS DEAD AND HAD TO REPLACED. TOWED CAR TO MECHANIC; BATTERY WAS DEAD, ALTERNATER WAS TOAST, AND ON BOARD COMPUTER HAD TO BE REPLACED. TOTAL COST TO REPLACE BATTERY, ALTERNATOR, COMPUTER AND COMPUTER REPROGRAMMING WAS $1,700. I WAS IN PROCESS OF PARKING THE CAR WHEN THIS HAPPENED. WAS WITHO…

Fuel System ODI 10836186 12/30/2015

2013 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIP FAILS OR IS UNABLE TO REMEDY FUEL PUMP RELAY DEFECT RECALL WITHIN A REASONABLE TIME FRAME. *SMD

Service Brakes ODI 10669089 12/30/2014

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) WAS RECEIVED IN JUNE OF 2014, NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2014, AND NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) WAS RECEIVED IN DECEMBER OF 2014. THE DEALER WAS CONTACT…

Service Brakes ODI 10669092 12/30/2014

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPE…

Service Brakes ODI 10668674 12/29/2014

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT…

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2013 Jeep Grand Cherokee, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2013 Jeep Grand Cherokee reliable?
Owners have filed 805 safety complaints with NHTSA for the 2013 Jeep Grand Cherokee, most often about electrical system. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Jeep Grand Cherokee years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.