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Owner-Reported Problems · NHTSA

2025 Jeep Grand Cherokee — Problems & Complaints

NHTSA has 76 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

76
Complaints
filed with NHTSA
8
Involved a Crash
owner-reported
0
Involved Fire
owner-reported
8
Injuries
across all reports
Years to Avoid

Jeep Grand Cherokee — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

855 complaints

370 complaints

240 complaints

409 complaints

373 complaints

397 complaints

249 complaints

76 complaints

Problem Areas

What Owners Complain About Most

Electrical System 30 reports
Engine 21 reports
Unknown Or Other 15 reports
Power Train 12 reports
Fuel/propulsion System 12 reports
Forward Collision Avoidance 11 reports
Vehicle Speed Control 8 reports
Service Brakes 6 reports
In Their Own Words

Recent Owner Reports

Fuel/propulsion System ODI 11707557 12/29/2025

I purchased a 2025 Jeep Grand Cherokee Laredo earlier this year. The salesman told me that the fuel cover locks when the doors are locked, but the cover does not lock. I sent an email to Stallantis, the corporation to Jeep and inquired about this. They replied that all 2025 Jeep Grand Cherokees should have lock gas covers. (See uploaded file) I also tried to purchase a loc…

Electrical System ODI 11706922 12/24/2025

I recently had recall work done. I picked the vehicle up on December 23, 2025, and the vehicle is not charging properly or driving well. When plugged into the level 2 charger it took 10 plus hours to charge when it used to take 2.5 hours to charge. The vehicle is also not driving well now. As soon as you take your foot off the gas it’s almost like a major brake is being ap…

Seats ODI 11706933 12/24/2025

Had the kids loaded up ready to leave the house. Opened up the drivers door and my youngest pressed her feet on the drivers seat while in her car seat and the back of the seat was lifting up. I then investigated it further only to realize it was missing bolts.

Fuel System ODI 11705661 12/17/2025

The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer. The contact was informed that an over-the-air software reset was performed. In addition, the contact stated that the unknown over-the-air soft…

Electrical System ODI 11703508 12/07/2025

This recalled vehicle cannot be driven safely. No remedy is available. I am paying for a lease. I cannot use and requesting federal assistance for a lease termination or replacement..

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2025 Jeep Grand Cherokee, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2025 Jeep Grand Cherokee reliable?
Owners have filed 76 safety complaints with NHTSA for the 2025 Jeep Grand Cherokee, most often about electrical system. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Jeep Grand Cherokee years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.