2025 Jeep Grand Cherokee — Problems & Complaints
NHTSA has 76 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.
Jeep Grand Cherokee — Complaints by Model Year
Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.
855 complaints
370 complaints
240 complaints
409 complaints
373 complaints
397 complaints
249 complaints
76 complaints
0 complaints
What Owners Complain About Most
Recent Owner Reports
I purchased a 2025 Jeep Grand Cherokee Laredo earlier this year. The salesman told me that the fuel cover locks when the doors are locked, but the cover does not lock. I sent an email to Stallantis, the corporation to Jeep and inquired about this. They replied that all 2025 Jeep Grand Cherokees should have lock gas covers. (See uploaded file) I also tried to purchase a loc…
I recently had recall work done. I picked the vehicle up on December 23, 2025, and the vehicle is not charging properly or driving well. When plugged into the level 2 charger it took 10 plus hours to charge when it used to take 2.5 hours to charge. The vehicle is also not driving well now. As soon as you take your foot off the gas it’s almost like a major brake is being ap…
Had the kids loaded up ready to leave the house. Opened up the drivers door and my youngest pressed her feet on the drivers seat while in her car seat and the back of the seat was lifting up. I then investigated it further only to realize it was missing bolts.
The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer. The contact was informed that an over-the-air software reset was performed. In addition, the contact stated that the unknown over-the-air soft…
This recalled vehicle cannot be driven safely. No remedy is available. I am paying for a lease. I cannot use and requesting federal assistance for a lease termination or replacement..
Recalls & Crash Tests
Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2025 Jeep Grand Cherokee, or check your exact car by VIN with the free VIN lookup.
Problems Checker
Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.