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Owner-Reported Problems · NHTSA

2023 Jeep Grand Cherokee — Problems & Complaints

NHTSA has 397 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

397
Complaints
filed with NHTSA
15
Involved a Crash
owner-reported
3
Involved Fire
owner-reported
18 / 1
Injuries / Deaths
across all reports
Years to Avoid

Jeep Grand Cherokee — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

311 complaints

364 complaints

855 complaints

370 complaints

240 complaints

409 complaints

373 complaints

397 complaints

249 complaints

76 complaints

Problem Areas

What Owners Complain About Most

Electrical System 178 reports
Engine 84 reports
Suspension 66 reports
Unknown Or Other 64 reports
Fuel/propulsion System 52 reports
Steering 44 reports
Forward Collision Avoidance 40 reports
Power Train 39 reports
In Their Own Words

Recent Owner Reports

Electrical System ODI 11707897 12/30/2025

- Automatic Emergency breaking system unavailable - service required alert -Blind spot unavailable - service required alert - car was sold with these lights coming on. Dealership told us it was just tightening up some wires. They ended up replacing two modules. After 5 trips to the dealership the service fixed it for approximately 3 days before it came back.

Forward Collision Avoidance ODI 11707449 12/29/2025

Forward collision warning. While attempting to make a left hand turn with a green arrow onto a busy highway, the car suddenly slammed to a stop almost causing a collision. The problem has not been reproduced as it hasn’t been driven again. It is not yet at the dealership. The vehicle has not been inspected. No warning lights prior to the problem.

Electrical System ODI 11707141 12/26/2025

On approximately November 15th 2025, I took my 2023 Jeep Grand Cherokee 4xE In for a routine oil change and tire rotation to Fred Martin Super Store in Barberton , Ohio. Upon completion on the service I was told that there was a recall on my vehicle and I was not to park in my garage or plug the vehicle in due to risk of fire coming from the Hybrid Battery. I immediately calle…

Steering ODI 11632550 12/26/2024

My wife was driving my kids to school and the jeep went into limp mode. This jeep relies too much on the battery to run everything and the batteries failed, at 39k and 2 years of ownership. It was showing steering, sos, brake, airbag, anti collision system failures with no prior warnings.

Electrical System ODI 11705526 12/17/2025

The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and the contact requested to trade the vehicle, but the request was denied because the vehicle was under recall. The co…

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2023 Jeep Grand Cherokee, or check your exact car by VIN with the free VIN lookup.

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Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2023 Jeep Grand Cherokee reliable?
Owners have filed 397 safety complaints with NHTSA for the 2023 Jeep Grand Cherokee, most often about electrical system. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Jeep Grand Cherokee years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.