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Owner-Reported Problems · NHTSA

2024 Jeep Grand Cherokee — Problems & Complaints

NHTSA has 249 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

249
Complaints
filed with NHTSA
10
Involved a Crash
owner-reported
0
Involved Fire
owner-reported
2 / 1
Injuries / Deaths
across all reports
Years to Avoid

Jeep Grand Cherokee — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

364 complaints

855 complaints

370 complaints

240 complaints

409 complaints

373 complaints

397 complaints

249 complaints

76 complaints

Problem Areas

What Owners Complain About Most

Electrical System 115 reports
Engine 107 reports
Fuel/propulsion System 43 reports
Unknown Or Other 31 reports
Forward Collision Avoidance 31 reports
Power Train 30 reports
Service Brakes 17 reports
Exterior Lighting 16 reports
In Their Own Words

Recent Owner Reports

Electrical System ODI 11708025 12/31/2025

Battery system still malfunctions after both 73C and 68C were performed by dealer. After these "updates to software" my battery discharges to unusable levels. This occurs after a full charge and the vehicle sets for three to four days locked and parked. I have not had the use of my hybrid system now for over three months. I'm having to drive using engine only and getting on…

Lane Departure ODI 11707278 12/27/2025

The Active Lane Management (ALM) system shuts itself off which the displays a warning on the the instrument panel to indicate it has been disabled. If you try to turn it back on manually, it gives a warning that the system is unavailable and service is required. It will not allow you to manually turn the ALM system back on. I've taken it back to the dealership (9/7/25 repai…

Electrical System ODI 11706601 12/22/2025

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that the vehicle was inspected, and the contact was made aware of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE). The vehicle was taken to the dealer; however, the contact was informed by the dealer that parts to do the recall repairs were not yet available. The contact stated that th…

Suspension ODI 11631958 12/21/2024

When driving on any kind of roads the brake pedal has a vibration. I recently changed the tires and it helped a little but the vibration is still there. I want to get this resolved bc I’m afraid of driving sometimes. The vibration isn’t crazy but I don’t know what is causing it. I feel unsafe driving sometimes.

Electrical System ODI 11706308 12/20/2025

On 2 ocassions the vehicle failed to execute a stop. The first was going down a mild hill at 20 mpg; I applied the brakes and the car started to slow and then the brakes felt like there was a shudder and released, and then engaged again and the car finally did stop. That same day on flat ground the same thing repeated. A second brake problem has occurred multiple times;…

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2024 Jeep Grand Cherokee, or check your exact car by VIN with the free VIN lookup.

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Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2024 Jeep Grand Cherokee reliable?
Owners have filed 249 safety complaints with NHTSA for the 2024 Jeep Grand Cherokee, most often about electrical system. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Jeep Grand Cherokee years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.