2021 Jeep Cherokee — Problems & Complaints
NHTSA has 176 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.
Jeep Cherokee — Complaints by Model Year
Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.
2,650 complaints
1,789 complaints
1,410 complaints
1,337 complaints
687 complaints
1,660 complaints
325 complaints
176 complaints
51 complaints
3 complaints
0 complaints
0 complaints
0 complaints
What Owners Complain About Most
Recent Owner Reports
PTU is going out causing jeep to not have 4wd. 67k miles. Causing the jeep to not be able to get traction on a busy highway causing a traffic jam in snow. Putting people’s safety at jeopardy.
While I was trying to get onto the interstate my vehicle would not accelerate. I tried to merge in with traffic but I was only going 35 and I almost hit someone. They stayed the same speed hoping I would speed up in front of them but I couldn’t. This put everyone around me at risk. I took my vh to the dealership. They called me today and told me they sold the rental I was in a…
I was driving on the interstate at approximately 70 mph when I attempted to accelerate to pass another vehicle. There was no response. At first, I thought I might have hit a patch of ice, but I quickly confirmed that wasn’t the case. I tried to accelerate again, and once more nothing happened—other than the engine revving. No warning lights appeared to indicate a problem. I c…
PTU Failure. Known issue. 2017-2019 recalled but the part is still and issue and can lock up transmission. Recall needs to be extended to cover later years
The contact owns a 2021 Jeep Cherokee. The contact stated while driving 65 MPH, the contact felt that the vehicle had lost motive power. The contact stated that there was a message to “Park and Restart the vehicle”. The contact was able to pull over and restart the vehicle. The vehicle was taken to the dealer and the contact was informed that a software update was needed. The …
Recalls & Crash Tests
Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2021 Jeep Cherokee, or check your exact car by VIN with the free VIN lookup.
Problems Checker
Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.