2016 Jeep Cherokee — Problems & Complaints
NHTSA has 1,410 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.
Jeep Cherokee — Complaints by Model Year
Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.
0 complaints
0 complaints
0 complaints
0 complaints
2,650 complaints
1,789 complaints
1,410 complaints
1,337 complaints
687 complaints
1,660 complaints
325 complaints
176 complaints
51 complaints
3 complaints
What Owners Complain About Most
Recent Owner Reports
Started hesitating and did it at random times. I had a tune up done and it continued. I thought it was the transmission and took it to the transmission shop and they didn’t find anything wrong with the transmission. Started losing power and hesitation became worse while in traffic. Now it’s hesitating while stopped at the traffic light and not accelerating when taking off from…
SERVICE SHIFTER LIGHT APPEARS WHILE DRIVING OFTEN; I HAVE TAKEN IT TO THE JEEP DEALERSHIP ON SEVERAL OCCASIONS AND THERE HAS NOT BEEN ANY FINDING RESULTING IN A SOLUTION TO THE ERROR (AS IT DISAPPEARS AND COMES BACK ON MULTIPLE OCCASIONS). OFTEN WHEN THE SERVICE SHIFTER APPEARS IT CAUSES THE VEHICLE TO JOLT OR NOT SHIFT
WHEN DRIVING MY 2016 JEEP CHEROKEE THE VEHICLE HAS DIED OUT COMPLETELY ON ME IN THE MIDDLE OF DRIVING. WHILE DRIVING THERE IS A DING NOISE FOLLOWED BY A MESSAGE ON MY DASH BOARD THAT SAYS PUT CAR IN PARK THEN SWITCH INTO GEAR, WHEN I AM ALREADY IN DRIVE AND DRIVING THEN THE CAR STOPS AND THE BRAKES AND STEERING LOCKS UP COMPLETELY THE BATTERY LIGHT FLASHES THEN THE WHOLE DASH …
PURCHASED VEHICLE ON 12/14/2015. ON 1/25/17, AT 17,000 MILES THE VEHICLE STALLED WHILE DRIVING THROUGH AN INTERSECTION. IT WAS RAINING HEAVILY AND CAUSING A TRAFFIC ISSUE. LAW ENFORCEMENT HAD TO BE CALLED TO RE-DIRECT TRAFFIC. SINCE THE FIRST STALL, THE VEHICLE HAS BEEN TO THE LOCAL DODGE/JEEP DEALERSHIP FOUR TIMES FOR THE SAME ISSUES (4/20/17, 8/18/17, 3/25/18 AND 12/4/18…
Transmission was replaced at 20k miles it has still continue to stall while driving causing hard shift and stalling in the middle of the road almost causing accidents.
Recalls & Crash Tests
Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2016 Jeep Cherokee, or check your exact car by VIN with the free VIN lookup.
Problems Checker
Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.