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Owner-Reported Problems · NHTSA

2016 Jeep Cherokee — Problems & Complaints

NHTSA has 1,410 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

1,410
Complaints
filed with NHTSA
37
Involved a Crash
owner-reported
15
Involved Fire
owner-reported
27
Injuries
across all reports
Years to Avoid

Jeep Cherokee — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

0 complaints

0 complaints

0 complaints

0 complaints

2,650 complaints

1,789 complaints

1,410 complaints

1,337 complaints

687 complaints

1,660 complaints

325 complaints

176 complaints

51 complaints

3 complaints

Problem Areas

What Owners Complain About Most

Power Train 633 reports
Engine 314 reports
Unknown Or Other 313 reports
Electrical System 297 reports
Service Brakes 94 reports
Vehicle Speed Control 76 reports
Steering 53 reports
Fuel/propulsion System 43 reports
In Their Own Words

Recent Owner Reports

Electrical System ODI 11633418 12/31/2024

Started hesitating and did it at random times. I had a tune up done and it continued. I thought it was the transmission and took it to the transmission shop and they didn’t find anything wrong with the transmission. Started losing power and hesitation became worse while in traffic. Now it’s hesitating while stopped at the traffic light and not accelerating when taking off from…

Unknown Or Other ODI 11292285 12/31/2019

SERVICE SHIFTER LIGHT APPEARS WHILE DRIVING OFTEN; I HAVE TAKEN IT TO THE JEEP DEALERSHIP ON SEVERAL OCCASIONS AND THERE HAS NOT BEEN ANY FINDING RESULTING IN A SOLUTION TO THE ERROR (AS IT DISAPPEARS AND COMES BACK ON MULTIPLE OCCASIONS). OFTEN WHEN THE SERVICE SHIFTER APPEARS IT CAUSES THE VEHICLE TO JOLT OR NOT SHIFT

Steering ODI 11292311 12/31/2019

WHEN DRIVING MY 2016 JEEP CHEROKEE THE VEHICLE HAS DIED OUT COMPLETELY ON ME IN THE MIDDLE OF DRIVING. WHILE DRIVING THERE IS A DING NOISE FOLLOWED BY A MESSAGE ON MY DASH BOARD THAT SAYS PUT CAR IN PARK THEN SWITCH INTO GEAR, WHEN I AM ALREADY IN DRIVE AND DRIVING THEN THE CAR STOPS AND THE BRAKES AND STEERING LOCKS UP COMPLETELY THE BATTERY LIGHT FLASHES THEN THE WHOLE DASH …

Electrical System ODI 11164275 12/31/2018

PURCHASED VEHICLE ON 12/14/2015. ON 1/25/17, AT 17,000 MILES THE VEHICLE STALLED WHILE DRIVING THROUGH AN INTERSECTION. IT WAS RAINING HEAVILY AND CAUSING A TRAFFIC ISSUE. LAW ENFORCEMENT HAD TO BE CALLED TO RE-DIRECT TRAFFIC. SINCE THE FIRST STALL, THE VEHICLE HAS BEEN TO THE LOCAL DODGE/JEEP DEALERSHIP FOUR TIMES FOR THE SAME ISSUES (4/20/17, 8/18/17, 3/25/18 AND 12/4/18…

Unknown Or Other ODI 11707883 12/30/2025

Transmission was replaced at 20k miles it has still continue to stall while driving causing hard shift and stalling in the middle of the road almost causing accidents.

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2016 Jeep Cherokee, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2016 Jeep Cherokee reliable?
Owners have filed 1,410 safety complaints with NHTSA for the 2016 Jeep Cherokee, most often about power train. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Jeep Cherokee years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.