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Owner-Reported Problems · NHTSA

2015 Jeep Cherokee — Problems & Complaints

NHTSA has 1,790 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

1,790
Complaints
filed with NHTSA
45
Involved a Crash
owner-reported
28
Involved Fire
owner-reported
32
Injuries
across all reports
Years to Avoid

Jeep Cherokee — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

0 complaints

0 complaints

0 complaints

0 complaints

2,650 complaints

1,790 complaints

1,410 complaints

1,337 complaints

687 complaints

1,660 complaints

325 complaints

176 complaints

51 complaints

Problem Areas

What Owners Complain About Most

Power Train 1,004 reports
Engine 364 reports
Electrical System 327 reports
Unknown Or Other 258 reports
Service Brakes 128 reports
Vehicle Speed Control 120 reports
Structure 85 reports
Steering 59 reports
In Their Own Words

Recent Owner Reports

Power Train ODI 11385808 12/31/2020

MY VEHICLE HAS BEEN STUDDERING WHILE IN DRIVE AT VARIOUS SPEEDS. IT'S HEAVILY STALLS BEFORE TAKING OFF AFTER A STOP. I WANT SURE IF I MOVED TO MANUAL TRANSMISSION UNTIL IT CONTINUED TO DO IT FOR A 45 MIN DRIVE FROM 0-65 IN SPEED. IT'S HAD THE HESITATION SINCE I GOT IT AND THOUGHT IT WAS BECAUSE OF THE SMALLER V6 WHEN I WAS COMING FROM AN INFINITI M37. I CHECKED FLUIDS AND NO A…

Power Train ODI 11292287 12/31/2019

WHILE DRIVING, THE JEEP WILL TURN OFF AUTOMATICALLY DUE TO THE ENGINE BURING TOO MUCH OIL. IT CAUSES A SAFETY CONCERN WHEN THE CAR AUTOMATICALLY STOPS AND CAUSES OTHER CARS TO SWIRVE OR TO HIT THE CAR. I HAVE ALMOST BEEN HIT MULTIPLE TIMES BECAUSE OF THIS. THERE IS NO WARNING TO IT AND NO OIL LIGHT TO TELL ME THE ENGINE IS LOW OF OIL. IT ALSO HAS SEVERAL OTHER WARNINGS THA…

Electrical System ODI 11292379 12/31/2019

I'VE HAD TO REPLACE MY LOW BEAMS 10+ TIMES THIS YEAR. THEY KEEP SHORTING OUR. ALSO HAVE TO HAVE MY ENGINE THERMOSTAT REPLACED EVEN THOUGH IT'S WORKING FINE. IT'S ELECTRICAL KEEPS CAUSING MY CHECK ENGINE LIGHT TO COME ON. AND THE FIX IS REPLACING SOMETHING THAT IS FULLY WORKING. AND BECAUSE MY CHECK ENGINE LIGHT IS ON I CAN'T MAKW IT THROUGH DEQ TO GET TAGS FOR MY CAR. THIS IS …

Power Train ODI 11633137 12/30/2024

On several occasions, I have been driving the vehicle when it suddenly shifted gears and lurched forward unexpectedly. This action is so powerful it feels like another car has hit me from behind. This was a transmission failure and is available for inspection. Both myself and my family members have suffered whiplash-like neck injuries from these repeated incidents. The automo…

Power Train ODI 11057676 12/30/2017

SHIFTING AND JERKING PROBLEMS SINCE WE BOUGHT IT NEW, DEALER ALWAYS SAID SOFTWARE UPGRADE AND HAS DONE SEVERAL. FINALLY THE JEEP MADE LOUD BANG GOING ACROSS INTERSECTION OF ROAD AND CAR ALMOST HITTING US. JEEP IS BACK IN GARAGE AND DEALERSHIP SAYS POWER TAKE OFF UNIT NEEDS TO BE REPLACE. NEVER OWN OR BUY JEEP PRODUCT.

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2015 Jeep Cherokee, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2015 Jeep Cherokee reliable?
Owners have filed 1,790 safety complaints with NHTSA for the 2015 Jeep Cherokee, most often about power train. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Jeep Cherokee years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.