2018 Jeep Cherokee — Problems & Complaints
NHTSA has 687 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.
Jeep Cherokee — Complaints by Model Year
Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.
0 complaints
0 complaints
0 complaints
2,650 complaints
1,789 complaints
1,410 complaints
1,337 complaints
687 complaints
1,660 complaints
325 complaints
176 complaints
51 complaints
3 complaints
0 complaints
0 complaints
What Owners Complain About Most
Recent Owner Reports
A common issue with Jeeps with plastic oil filter housing is the oil filter housing cracks leading to oil leaks and engine damage.
PURCHASED MY 2018 CHEROKEE IN FEB 2018 AND IN OCTOBER 2019 HAD VIBRATION IN STEERING WHEEL. DEALER SAID I HAD 4 WARPPED ROTORS THAT NEEDED TO BE REPLACED AT MY EXPENSE. IT SEEMED ODD AT ONLY 18 MONTHS OF NORMAL DRIVING, MOSTLY HIGHWAY.
SERVICE SHIFTER KEEPS COMING ON MY CAR WHILE I'M DRIVING SINCE I BOUGHT IT AND IT LIGHTS UP ALL RED NEXT TO THE P R N D AND YOU CAN'T SEE YOUR MPH ON THE SCREEN OR TELL WHAT GEAR YOU ARE IN. I HAVE TO PULL OVER TURN MY CAR OFF AND OPEN MY DOOR AND THEN RESTART IT FOR IT TO GO AWAY. SOMETIMES IT COMES RIGHT BACK ON. I TOLD DEALERSHIP AND THEY SAID THEY CAN'T DO ANYTHING ABOUT I…
Power take off unit (PTU) failed, causing loss of power while driving.
I TURNED MY JEEP ON, PUT IT INTO DRIVE AND THE SCREEN SAYS SERVICE SHIFTER. ALL LIGHTS ON SHORTER ARE ON.
Recalls & Crash Tests
Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2018 Jeep Cherokee, or check your exact car by VIN with the free VIN lookup.
Problems Checker
Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.