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Owner-Reported Problems · NHTSA

2017 Jeep Cherokee — Problems & Complaints

NHTSA has 1,336 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

1,336

Complaints

filed with NHTSA

Involved a Crash

owner-reported

Involved Fire

owner-reported

Injuries

across all reports

Years to Avoid

Jeep Cherokee — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

2010 Jeep Cherokee

0 complaints

2011 Jeep Cherokee

0 complaints

2012 Jeep Cherokee

0 complaints

2013 Jeep Cherokee

0 complaints

2014 Jeep Cherokee AVOID

2,650 complaints

2015 Jeep Cherokee

1,789 complaints

2016 Jeep Cherokee

1,410 complaints

2017 Jeep Cherokee

1,336 complaints

2018 Jeep Cherokee

687 complaints

2019 Jeep Cherokee

1,660 complaints

2020 Jeep Cherokee

325 complaints

2021 Jeep Cherokee

176 complaints

2022 Jeep Cherokee

51 complaints

2023 Jeep Cherokee

3 complaints

2024 Jeep Cherokee

0 complaints

Problem Areas

What Owners Complain About Most

Power Train 648 reports

Unknown Or Other 343 reports

Electrical System 342 reports

Engine 259 reports

Vehicle Speed Control 60 reports

Service Brakes 59 reports

Steering 45 reports

Electronic Stability Control (esc) 42 reports

In Their Own Words

Recent Owner Reports

Electrical System ODI 11562808 12/31/2023

I slide off the road and went into a ditch then rolled a dew times no airbags denied I was upside-down Bach shoulder head injury and left leg all on the left side .y mirror wouldn't call 911 I have photos

Engine ODI 11499632 12/31/2022

Leaking a lot of oil to the point I had to refill every week.

Power Train ODI 11164178 12/31/2018

AT 9000 MILES THE SERVICE SHIFTER MESSAGE CAME ON WHILE DRIVING FROM CARTHAGE TO GALVESTON TEXAS CONTACTED A LOCAL DEALER AND WAS TOLD DONT PLACE IN PARK TO TAKE IT TO THE DEALERSHIP DROVE IT BACK TO MARSHALL TEXAS TO DEALERSHIP AND THEY SAID THEY WERE HAVING PROBLEMS WITH THE SHIFTER SO REPLACED THE ENTIRE SHIFTER.. AT 40,000 MILES SHIFTER LIGHT AGAIN TOOK TO DEALERSHIP IN CA…

Electrical System ODI 11291987 12/30/2019

SERVICE ENGINE LIGHT IS COMING ON. WE JUST BOUGHT THIS ON 12/28/2019 WITH 46198 MILES. SIFTER ISSUES. LIGHT CAME ON AS DRIVING DOWN THE HIGHWAY AT NORMAL SPEED.

Power Train ODI 11292081 12/30/2019

TRANSMISSION WILL NOT UPSHIFT AND ENGINE CHECK LIGHT ON. VEHICLE HAS 13,000 MILES. SECOND TIME THIS HAS HAPPENED. FIRST TIME NO RESOLUTION AT 6500 MILES. PROBLEMS RELATED TO WIRING HARNESS THIS TIME ACCORDING TO DEALER, APPARENT COMMON PROBLEM BUT NO RECALLS..

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2017 Jeep Cherokee, or check your exact car by VIN with the free VIN lookup.

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Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2017 Jeep Cherokee reliable?

Owners have filed 1,336 safety complaints with NHTSA for the 2017 Jeep Cherokee, most often about power train. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.

Which Jeep Cherokee years should I avoid?

The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.

Where do these complaints come from?

Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.

Do complaints mean a recall is coming?

Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.