2020 Jeep Cherokee — Problems & Complaints
NHTSA has 325 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.
Jeep Cherokee — Complaints by Model Year
Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.
0 complaints
2,650 complaints
1,789 complaints
1,410 complaints
1,337 complaints
687 complaints
1,660 complaints
325 complaints
176 complaints
51 complaints
3 complaints
0 complaints
0 complaints
0 complaints
What Owners Complain About Most
Recent Owner Reports
There is something wrong with my front, driver side electric break. When I at the speed about 40 mph or bumping road the break is not working. And some thin it making noise l, look like it is engaged by itself. The problem started when the car only 26500 miles but the dealer denied to warranty because it a month after 3 years.
PTU failure needs replacements... 4k to fix. Safety issue and should be a recall.
While driving in northwestern Pennsylvania during a snowstorm, the driver engaged the vehicle’s factory “Snow Mode.” Immediately thereafter, the vehicle experienced a sudden loss of power and loss of steering control. The driver was forced to pull off the I79 interstate in severe winter conditions and exit the vehicle to avoid being struck by a snowplow. This created a dangero…
This 2020 jeep cherokee altitude burns close to 3 quarts of oil. I have 26000 miles on it. I havent received any recalls or notice from dodge/crysler dealer. This is ridiculous
My PTU failed while driving 70mph on a 4 lane interstate during a heavy rush hour, I'm 7 months pregnant and this was mortifying for me. I lost all power moving forward and could not accelerate. My RPMS would near red-line. When I pulled on to the shoulder, while trying to not get hit or cause an accident from 3 lanes over, I put my car in park and shut it off, it sounded lik…
Recalls & Crash Tests
Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2020 Jeep Cherokee, or check your exact car by VIN with the free VIN lookup.
Problems Checker
Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.