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Owner-Reported Problems · NHTSA

2010 Jeep Grand Cherokee — Problems & Complaints

NHTSA has 118 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

118
Complaints
filed with NHTSA
10
Involved a Crash
owner-reported
4
Involved Fire
owner-reported
4
Injuries
across all reports
Years to Avoid

Jeep Grand Cherokee — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

118 complaints

1,639 complaints

1,644 complaints

804 complaints

2,381 complaints

1,366 complaints

311 complaints

364 complaints

Problem Areas

What Owners Complain About Most

Electrical System 47 reports
Power Train 22 reports
Engine 21 reports
Unknown Or Other 14 reports
Service Brakes 12 reports
Air Bags 11 reports
Vehicle Speed Control 9 reports
Wheels 5 reports
In Their Own Words

Recent Owner Reports

Engine ODI 10669238 12/31/2014

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,500.

Engine And Engine Cooling ODI 10373637 12/31/2010

ENGINE FIRE BEGAN WHILE DRIVING VEHICLE. BEGAN AS SMOKE ESCAPING FROM UNDER HOOD. STOPPED AND TURNED OFF ENGINE IMMEDIATELY WITHIN 20 SECONDS/100 FEET. FIRE BEGAN IN ENGINE COMPARTMENT WITHIN 2 MINUTES. TOTAL LOSS OF VEHICLE. VEHICLE IS A 2010 MODEL, FOUR MONTHS OLD, LESS THAN 5000 MILES. DEALER DENIES ANY RESPONSIBILITY FOR PRODUCT LIABILITY. *TR

Electrical System ODI 11385541 12/29/2020

REFERENCE: NHTSA CAMPAIGN NUMBER: 10V200000 WHILE DRIVING, IF THE VEHICLE GOES OVER A BUMP IN THE ROAD THE KEY FOB MAY FALL OUT OF THE IGNITION MODULE. WHILE STATIONARY, THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.

Power Train ODI 11291746 12/28/2019

CONSTANT RUMBLE IN REAR END OF VEHICLE. DEALER HAS HAD 5 SEPARATE OCCASIONS AND CAN'T RESOLVE. FEELS LIKE REST WHEELS WILL FALL OFF. ALSO, INTERMITTENTLY WHEN TURNING IGNITION SWITCH, VEHICLE WON'T START. AFTER 2-3 TIMES IT WILL THEN START. HAD A 2005 KEEP CHEROKEE THAT DID THE SAME UNRESOLVED ISSUE.

Air Bags ODI 10937577 12/27/2016

AIR BAG WARNING LIGHT COMES ON AND OFF WITH CAR IN PARK AND WHILE CAR IS IN MOTION.

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2010 Jeep Grand Cherokee, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2010 Jeep Grand Cherokee reliable?
Owners have filed 118 safety complaints with NHTSA for the 2010 Jeep Grand Cherokee, most often about electrical system. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Jeep Grand Cherokee years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.