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Owner-Reported Problems · NHTSA

2016 Ford Fusion — Problems & Complaints

NHTSA has 1,722 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

1,722
Complaints
filed with NHTSA
62
Involved a Crash
owner-reported
6
Involved Fire
owner-reported
32 / 1
Injuries / Deaths
across all reports
Years to Avoid

Ford Fusion — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

5,129 complaints

2,794 complaints

2,616 complaints

1,957 complaints

1,430 complaints

1,066 complaints

1,722 complaints

1,111 complaints

442 complaints

378 complaints

183 complaints

0 complaints

0 complaints

0 complaints

Problem Areas

What Owners Complain About Most

Engine 464 reports
Power Train 317 reports
Unknown Or Other 225 reports
Steering 184 reports
Electrical System 166 reports
Back Over Prevention 143 reports
Service Brakes 141 reports
Engine And Engine Cooling 109 reports
In Their Own Words

Recent Owner Reports

Engine ODI 11499623 12/31/2022

Two days ago on 12/29/22 I noticed white smoke coming from tailpipe. Later that day noticed the coolant level very low. Later on that day started the vehicle and it violently shuttered for about 5 or 6 seconds after starting. This same thing had happened to my daughter the day before. On 12/30/22 was at mechanics discussing catalytic converter issue due to an alarm and he not…

Engine ODI 11385740 12/31/2020

COOLANT IS ENTERING CYLINDERS - KNOWN ISSUE IN THE 1.5 ECOBOOST MOTORS AS THERE ARE RECALLS IN THE 2017 AND 2018 VEHICLES. FORD WILL NOT REBUILD MOTOR MUST BE REPLACED AT A COST OF $5K. VEHICLE IS 4 YEARS OLD AND JUST VER 100K MILES. NO EXCUSE FOR NEEDING A MOTOR AND ALSO FORD IS DOING NOTHING TO HELP THE CUSTOMER. SAFETY ISSUE IS MINE LOST POWER GOING UP A HILL AND STOPPED ME…

Steering ODI 11292380 12/31/2019

GOT IN MY CAR THIS MORNING AND STARTED IT AND GOT CODES LIKE CRAZY. ALSO POWER STEERING ISN'T WORKING FORD FUSION STEERING ASSIST FAULT SERVICE REQUIRED

Engine ODI 11385646 12/30/2020

THE CAR READS AS A 4TH CYLINDER MISFIRE BUT IT'S NOT. THE COIL HAS BEEN REPLACED TWICE AND THE SPARK PLUGS HAVE BEEN REPLACED TWICE ALSO. WENT BACK TO FORD AFTER SPENDING ALL THIS MONEY TO TELL ME THERE IS A LEAK GOING INTO MY ENGINE FORM MY COOLANT. NOW I HAVE TO GET A NEW WHOLE ENGINE AND I ONLY HAVE THE CAR FOR ABOUT 3-4 YEARS. THIS IS ABOUT A $5,000-$6,000 FIX. AFTER RESEA…

Power Train ODI 11291950 12/30/2019

GOT IN THE PARKED VEHICLE AND THE DISPLAY ON THE DASH SAID THE VEHICLE WAS IN NEUTRAL BUT SHIFTER WAS IN PARK AND WOULD NOT MOVE. THE TRANSMISSION LINKAGE BUSHING HAD FAILED AND THE CABLE WAS NO LONGER CONNECTED TO TRANSMISSION. THIS IS A KNOWN RECALL ISSUE FOR THIS MODEL. DEALERSHIP ADVISED THE RECALL DOES NOT APPLY TO MY VIN AND I AM RESPONSIBLE FOR REPAIRS.

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2016 Ford Fusion, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2016 Ford Fusion reliable?
Owners have filed 1,722 safety complaints with NHTSA for the 2016 Ford Fusion, most often about engine. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Ford Fusion years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.