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Owner-Reported Problems · NHTSA

2013 Ford Fusion — Problems & Complaints

NHTSA has 1,957 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

1,957
Complaints
filed with NHTSA
65
Involved a Crash
owner-reported
95
Involved Fire
owner-reported
55 / 2
Injuries / Deaths
across all reports
Years to Avoid

Ford Fusion — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

5,129 complaints

2,794 complaints

2,616 complaints

1,957 complaints

1,430 complaints

1,066 complaints

1,722 complaints

1,111 complaints

442 complaints

378 complaints

183 complaints

Problem Areas

What Owners Complain About Most

Steering 418 reports
Engine 400 reports
Power Train 316 reports
Unknown Or Other 200 reports
Electrical System 189 reports
Structure 179 reports
Fuel/propulsion System 133 reports
Seat Belts 113 reports
In Their Own Words

Recent Owner Reports

Steering ODI 11633357 12/31/2024

Steering stopped working during drive home. It is now at my house. Safety was impacted because it became problematic during the drive. I had an independent mechanic evaluate the car today, he stated that this make and model of a vehicle is known to have this problem, and diagnosed it with a need to replace the steering rack. A warning appeared during the drive right before we …

Steering ODI 11292315 12/31/2019

MY 2013 FORD FUSION POWER STEERING FAILED, GET POWER ASSIST FAILURE MESSAGE AS WELL AS LANE ASSIST FAILURE MESSAGE VERY DANGEROUS

Steering ODI 11164176 12/31/2018

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 35 MPH, THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL AND THE LOW POWER STEERING WARNING INDICATOR ILLUMINATED, THE VEHICLE WAS TAKEN TO PAUL CERAME FORD (11400 NEW HALLS FERRY ROAD, FLORISSANT, MO 63033, (314) 838-2400) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE V…

Power Train ODI 11633058 12/30/2024

The contact owns a 2013 Ford Fusion. The contact stated while her son was driving 45 MPH, the vehicle stalled with a whining sound coming from the vehicle. There was no warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was then towed to another independent mecha…

Steering ODI 11385575 12/30/2020

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE POWER STEERING WARNING LIGHT ILLUMINATED INDICATING SERVICE POWER STEERING NOW. THE VEHICLE WAS TAKEN TO HERB CHAMBERS FORD OF WESTBOROUGH (310 TURNPIKE RD, RTE. 9, WESTBOROUGH, MA 01581) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS REFERRED BY THE DEALER TO THE MANUFACTURER …

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2013 Ford Fusion, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2013 Ford Fusion reliable?
Owners have filed 1,957 safety complaints with NHTSA for the 2013 Ford Fusion, most often about steering. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Ford Fusion years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.