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Owner-Reported Problems · NHTSA

2020 Ford Fusion — Problems & Complaints

NHTSA has 183 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

183
Complaints
filed with NHTSA
10
Involved a Crash
owner-reported
3
Involved Fire
owner-reported
5
Injuries
across all reports
Years to Avoid

Ford Fusion — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

1,957 complaints

1,430 complaints

1,066 complaints

1,722 complaints

1,111 complaints

442 complaints

378 complaints

183 complaints

0 complaints

0 complaints

0 complaints

0 complaints

0 complaints

0 complaints

Problem Areas

What Owners Complain About Most

Power Train 67 reports
Engine 52 reports
Electrical System 38 reports
Unknown Or Other 27 reports
Steering 12 reports
Fuel/propulsion System 11 reports
Service Brakes 10 reports
Forward Collision Avoidance 9 reports
In Their Own Words

Recent Owner Reports

Electrical System ODI 11499117 12/28/2022

If the car is parked in directly sunlight and I start the car a "Front camera temporarily unavailable" message will appear. It happens more when the outside temperature is warmer.

Wheels ODI 11499118 12/28/2022

Finish on inside of wheels flacking off and rusting

Electrical System ODI 11632218 12/23/2024

The alternator was producing too many volts, which would short circuit the battery and electrical components in the car. This would cause the car to lose power and not be able to accelerate. My car would randomly lose power on the highway, with no warning, resulting in my car suddenly slowing down. This was dangerous for the cars around me who are going 60+ and then my car q…

Power Train ODI 11706177 12/19/2025

In early October 2025, the vehicle was taken to an independent dealership service department for a routine oil change. Several weeks later, the vehicle appeared to be leaking fluid and began experiencing loud knocking/clacking noises, significant vibration, and drivability concerns, especially during acceleration. On October 10, 2025, while parked at a family member’s residen…

Power Train ODI 11705924 12/18/2025

When these problems started it was only 6 months after purchase and I was already having issues with power train malfunctions and it didnt want to switch gears. I purchased this at roughly 47,000 miles and it didnt make it to 70,000 miles before I ultimately decided it was not the safe vehicle that was advertised to my family and I. It was taken to the dealership over 3 times …

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2020 Ford Fusion, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2020 Ford Fusion reliable?
Owners have filed 183 safety complaints with NHTSA for the 2020 Ford Fusion, most often about power train. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Ford Fusion years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.