2011 Ford Fusion — Problems & Complaints
NHTSA has 2,794 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.
Ford Fusion — Complaints by Model Year
Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.
5,129 complaints
2,794 complaints
2,616 complaints
1,957 complaints
1,430 complaints
1,066 complaints
1,722 complaints
1,111 complaints
442 complaints
What Owners Complain About Most
Recent Owner Reports
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE HIS NEPHEW WAS DRIVING AT AN UNDISCLOSED SPEED, THE BRAKES MALFUNCTIONED CAUSING THE BRAKE PEDAL TO EXTENDED TO THE FLOOR. THE CONTACT STATED THAT THE VEHICLE FAILED TO IMMEDIATELY STOP. AFTER RESTARTING THE VEHICLE, THE BRAKES OPERATED AS DESIGNED HOWEVER, THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS…
I WAS DRIVING MY 2011 FORD FUSION HYBRID AT AROUND THIRTY MPH ON A CITY STREET AND MY BRAKE SYSTEM WARNING LIGHT POPPED UP ON THE DASHBOARD. AS SOON AS THAT HAPPEN I HAD NO BRAKES, AND THERE WAS NO RESISTANCE IN THE BRAKES. THEY WENT STRAIGHT TO THE FLOOR, LUCKILY I WAS ABLE TO STOP THE CAR WITH MY EMERGENCY BRAKE. I RESTARTED THE CAR AND THE BRAKES WORKED FINE AFTER THAT.
WHILE DRIVING, THE ADVANCE TRAC LIGHT CAME ON. THEN AN ERROR MESSAGE TELLING ME TO SERVICE POWER STEERING. THE WHEEL SUDDENLY BECAME HARD TO TURN WHILE DRIVING. THERE WAS NO ADVANCED WARNING. AS SOON AS THE LIGHT CAME ON, THE CAR BECAME DIFFICULT TO STEER. *JS
STEERING FAILURE ASSIST LIGHT CAME ON FIRST THING THIS MORNING AT 6:30AM. WAS WONDERING IF THIS HAS EVER BEEN A RECALLED PART FOR THE 2011 FORD FUSION. *JS
AFTER STARTING THE VEHICLE AND PUTTING THE CAR IN REVERSE WITH THE BRAKES ENGAGED, THE VEHICLE KEPT REVERSING EVEN WITH THE BRAKES COMPLETELY DEPRESSED. THE BRAKES ENGAGED AFTER A COUPLE OF SECONDS AND AFTER THAT THEY WORKED NORMAL. THIS ISSUE HAS HAPPENED 3 MORE TIMES SINCE THIS FIRST INCIDENT AND THE PATTERN HAS ALWAYS BEEN THE SAME. *JS
Recalls & Crash Tests
Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2011 Ford Fusion, or check your exact car by VIN with the free VIN lookup.
Problems Checker
Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.