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Owner-Reported Problems · NHTSA

2018 Dodge Durango — Problems & Complaints

NHTSA has 233 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

233
Complaints
filed with NHTSA
9
Involved a Crash
owner-reported
0
Involved Fire
owner-reported
5
Injuries
across all reports
Years to Avoid

Dodge Durango — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

800 complaints

640 complaints

640 complaints

782 complaints

503 complaints

161 complaints

212 complaints

233 complaints

143 complaints

55 complaints

203 complaints

59 complaints

38 complaints

14 complaints

8 complaints

Problem Areas

What Owners Complain About Most

Electrical System 87 reports
Exterior Lighting 56 reports
Unknown Or Other 32 reports
Engine 27 reports
Service Brakes 26 reports
Seats 21 reports
Power Train 13 reports
Fuel/propulsion System 11 reports
In Their Own Words

Recent Owner Reports

Engine ODI 11562839 12/31/2023

I bought this car, brand new off the dealer and it has been in perfect shape until 120,000 miles. All of a sudden the check engine light comes in and turns out it was the head gasket!! 5 years old, hasn't needed a thing and the mechanic tells me I need a new engine!? What good is it if I buy a brand new car and take perfect care of it all to end up with the engine going to [XX…

Electrical System ODI 11385556 12/30/2020

PARASITIC DRAW ON BATTERY BATTERY DIED SUDDENLY AND STAYS CHARGED ONE OR TWO DAYS FIRST TIME IT WAS SHUT OFF FOR 30 MINUTES IN PARK WAS JUMP STARTED AND OPERATING SECOND TIME SIT OVERNIGHT AND BATTERY WAS COMPLETELY DRAINED FAILED TO JUMPSTART APPLIED CHARGER OVERNIGHT AND VEHICLE STARTED THIS HAS BEEN REPEATED 3 TIMES AUTOMATIC START SYSTEM HAS NOT FUNCTIONED SINC…

Exterior Lighting ODI 11562690 12/29/2023

Vehicle tail light housings (3ea) are not adequately sealed and protected from the elements and allow water/debris to intrude. Water accumulation has caused dimming and shorting of lights. Dodge customer service was contacted and stated they are not currently and will not warranty repair.

Electrical System ODI 11499036 12/27/2022

Touchscreen display failure. Causes erratic and distracting behaviors of the HVAC, radio, navigation, phone, and other systems while vehicle is in use. Prevents setting or changing of safety related settings (ie; lane departure settings, automatic headlamp controls, alarms, etc).

Unknown Or Other ODI 11632532 12/26/2024

The racetrack and the tail light do not work at all. I went to get my Durango inspected and they couldn't do it due to this issue. There was water coming out of the hatch when a mechanic was looking at this problem. I was told even if I spent a lot of money to fix it, it probably would repeat itself. My car has not been inspected for over month due to this issue.

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2018 Dodge Durango, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2018 Dodge Durango reliable?
Owners have filed 233 safety complaints with NHTSA for the 2018 Dodge Durango, most often about electrical system. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Dodge Durango years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.