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Owner-Reported Problems · NHTSA

2023 Dodge Durango — Problems & Complaints

NHTSA has 38 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

38
Complaints
filed with NHTSA
2
Involved a Crash
owner-reported
0
Involved Fire
owner-reported
2
Injuries
across all reports
Years to Avoid

Dodge Durango — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

161 complaints

212 complaints

233 complaints

143 complaints

55 complaints

203 complaints

59 complaints

38 complaints

14 complaints

8 complaints

0 complaints

Problem Areas

What Owners Complain About Most

Exterior Lighting 14 reports
Power Train 9 reports
Electrical System 9 reports
Engine 6 reports
Air Bags 3 reports
Fuel/propulsion System 3 reports
Fuel System 2 reports
Gasoline 2 reports
In Their Own Words

Recent Owner Reports

Power Train ODI 11706891 12/23/2025

Three times now I have a service transmission and it won’t shift but then when taken to dealer they state no codes pop up but I show them a video of what happens each time the dealership says bring it back. First time no codes- no fix, The second time they exchanged the transmission brain and 3 months later the third time and still nothing fixed due to no codes and nothing ha…

Power Train ODI 11627838 11/28/2024

That slow speeds when you back up or pull forward and the wheels hit a little bit of resistance, everything goes off on the vehicle, wipers do not work, says the adaptive traction control needs service, it says emergency braking service goes out, turn signals do not work, we have been to Dodge. They say they know about this, but there’s no recalls and they tell us they cannot …

Exterior Lighting ODI 11699102 11/13/2025

daytime running light feature is out on drivers side seems to be a consistent problem is not covered under max care warranty

Electrical System ODI 11697373 11/04/2025

Uconnect box requires service. Dinging inside car constantly and no error message when this occurs.

Exterior Lighting ODI 11696165 10/28/2025

Running light inoperable. Dealer says replacement is only repair, not covered under warranty. Found that many other people are having the same problem within 3 years.

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2023 Dodge Durango, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2023 Dodge Durango reliable?
Owners have filed 38 safety complaints with NHTSA for the 2023 Dodge Durango, most often about exterior lighting. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Dodge Durango years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.