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Owner-Reported Problems · NHTSA

2021 Dodge Durango — Problems & Complaints

NHTSA has 203 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

203
Complaints
filed with NHTSA
10
Involved a Crash
owner-reported
4
Involved Fire
owner-reported
5
Injuries
across all reports
Years to Avoid

Dodge Durango — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

782 complaints

503 complaints

161 complaints

212 complaints

233 complaints

143 complaints

55 complaints

203 complaints

59 complaints

38 complaints

14 complaints

8 complaints

0 complaints

Problem Areas

What Owners Complain About Most

Exterior Lighting 90 reports
Electrical System 40 reports
Unknown Or Other 24 reports
Engine 22 reports
Structure 15 reports
Fuel/propulsion System 11 reports
Air Bags 11 reports
Power Train 10 reports
In Their Own Words

Recent Owner Reports

Exterior Lighting ODI 11445509 12/29/2021

Auto leveling headlights are pointed too low, not providing enough lit view of the road at night. This is a constant issue and not intermittent. Not being able to see far enough ahead of a vehicle travelling at the speed limit, could cause harm or even death to the operator, passengers or objects in the road. Dealer confirmed lights are pointed too low. Vehicle has not been in…

Suspension ODI 11499263 12/28/2022

I keep receiving error messages on my vehicle, I spoke to a dealership and they stated that there is in fact for a recall.

Electrical System ODI 11562011 12/27/2023

Forward collision service warning came on me vehicle when there was nothing near my car and the weather was only slight rain. Why hasn’t this issue been a recall when I’ve read dozens of other complaints for this same issue.

Exterior Lighting ODI 11631696 12/19/2024

The drivers side daytime running light led failed at approximately 56,000 miles and less than 4 years. The dealer (Dover Dodge) has informed me that the LED can’t simply be replaced , but the entire headlight has to be replaced for $1,400 dollars including labor. This component is not supposed to fail so early. It is unreasonable and premature for a component like this to fa…

Power Train ODI 11705425 12/16/2025

The engine cooling system on my 2021 Dodge Durango GT failed due to ruptured coolant lines, including the rear coolant tubes supplying the rear air conditioning system and both transmission heater hoses. These lines carry engine coolant to the rear HVAC system and transmission. The ruptures caused coolant loss and engine overheating during normal operation. The failure appears…

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2021 Dodge Durango, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2021 Dodge Durango reliable?
Owners have filed 203 safety complaints with NHTSA for the 2021 Dodge Durango, most often about exterior lighting. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Dodge Durango years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.