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Owner-Reported Problems · NHTSA

2011 Dodge Durango — Problems & Complaints

NHTSA has 800 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

800

Complaints

filed with NHTSA

Involved a Crash

owner-reported

Involved Fire

owner-reported

Injuries

across all reports

Years to Avoid

Dodge Durango — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

2010 Dodge Durango

0 complaints

2011 Dodge Durango

800 complaints

2012 Dodge Durango

640 complaints

2013 Dodge Durango

640 complaints

2014 Dodge Durango

782 complaints

2015 Dodge Durango

503 complaints

2016 Dodge Durango

161 complaints

2017 Dodge Durango

212 complaints

2018 Dodge Durango

233 complaints

Problem Areas

What Owners Complain About Most

Electrical System 514 reports

Engine 180 reports

Fuel/propulsion System 119 reports

Service Brakes 86 reports

Power Train 51 reports

Unknown Or Other 50 reports

Steering 27 reports

Air Bags 21 reports

In Their Own Words

Recent Owner Reports

Electrical System ODI 11292339 12/31/2019

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON DECEMBER 24, 2019. THE CONTACT SPOKE WITH FIVE STAR CHRYSLER DODGE JEEP RAM (3068 RIVERSIDE DRIVE, MACON, GA 31210, 478-345-8899) AND WAS INFORMED THAT PART WAS N…

Vehicle Speed Control ODI 11292286 12/31/2019

SINCE MY CAR HAS HAD 74,000 MILES I HAVE TAKEN IT IN FOR "ABRUPT SHUTDOWNS". MY CAR HAS BEEN IN THE DEALERSHIP MORE THAN 1/2 A DOZEN TIMES FOR THE SAME ISSUE AND THEY HAVE NOT BEEN ABLE TO MAKE MY CAR SAFE FOR ME TO DRIVE. CAR IS ALWAYS IN MOTION AND COMPLETELY SHUTS DOWN WHETHER IT BE ON THE STREET, HIGHWAY (LITERALLY HAD TO PUT IN PARK AND RESTART THE VEHICLE DURING TRAFFI…

Electrical System ODI 10668885 12/29/2014

WHILE OPERATING THE VEHICLE AT NORMAL SPEED OF 55 MPH THE VEHICLE SUDDENLY SHUT OFF. LUCKY WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. WE TRIED RESTARTING THE VEHICLE SEVERAL TIMES WITH NO LUCK, THE ENGINE WOULD TURN OVER BUT NOT START. A STATE PATROL OFFICER STOPPED AND AFTER HOOKING UP A JUMP PACK THE VEHICLE FINALLY STARTED BACK UP. THE FOLLOWING WEEK THE VEHICLE DID T…

Air Bags ODI 11291809 12/28/2019

THE AIR BAG LIGHT TURNS ON ON THE DASH AS WELL AS CHIMES NON-STOP. THIS OCCURS WHEN VEHICLE IS IN DRIVE. SCARY TO HAVE HAPPENING CAUSE CAUTIOUS THAT AIRBAG MAY GO OFF WHEN DRIVING .

Fuel System ODI 11163738 12/27/2018

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD NOT CRANK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS TOWED TO TRONCALLI CHRYSLER JEEP DODGE (818 ATLANTA HWY, CUMMING, GA 30040) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT TH…

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2011 Dodge Durango, or check your exact car by VIN with the free VIN lookup.

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Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2011 Dodge Durango reliable?

Owners have filed 800 safety complaints with NHTSA for the 2011 Dodge Durango, most often about electrical system. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.

Which Dodge Durango years should I avoid?

The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.

Where do these complaints come from?

Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.

Do complaints mean a recall is coming?

Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.