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Owner-Reported Problems · NHTSA

2024 Subaru Crosstrek — Problems & Complaints

NHTSA has 120 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

120
Complaints
filed with NHTSA
10
Involved a Crash
owner-reported
2
Involved Fire
owner-reported
3
Injuries
across all reports
Years to Avoid

Subaru Crosstrek — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

97 complaints

195 complaints

285 complaints

69 complaints

115 complaints

31 complaints

34 complaints

120 complaints

44 complaints

0 complaints

Problem Areas

What Owners Complain About Most

Unknown Or Other 33 reports
Exterior Lighting 13 reports
Forward Collision Avoidance 12 reports
Visibility/wiper 12 reports
Service Brakes 11 reports
Visibility 10 reports
Steering 10 reports
Electrical System 8 reports
In Their Own Words

Recent Owner Reports

Visibility ODI 11708048 12/31/2025

1. Component/System Failure The rearview mirror became completely detached from its mounting on the windshield. The detached mirror is still available for inspection upon request. Subaru has declined my reasonable request to either repair it or reimburse me for the time and effort required to arrange and perform the repair. 2. Risk to Safety This sudden detachment posed a seri…

Service Brakes ODI 11707689 12/29/2025

The 2024 Subaru Crosstrek brakes engaged TWICE without the driver pushing on the brakes, slowing the car down significantly. The initial vehicle speed was around 65 mph on the highway, and slowed to around 45 mph after the second automatic braking incident occurred. Adaptive cruise control was NOT on. The car in front of the Crosstrek was 8-10 car lengths away. Then while th…

Visibility/wiper ODI 11561960 12/26/2023

I wanted to reach out to you about our new 2024 Crosstrek Wilderness. Subaru is having many issues with their thin windshields for 2023/2024 Crosstrek windshields. Our new vehicle has barely 2100 miles and the windshield has cracked in two places. Not from a rock chip and from normal highway driving. This is a safety issue. Normal to work driving, No off roading. I hav…

Exterior Lighting ODI 11631763 12/20/2024

There is something inside the headlights that produces two shadows that are posing a safety risk. When driving and turning the steering wheel the shadows move which look like a small animal is darting out from the sides. The shadows are a distraction and have resulted in rapid braking thinking I was going to hit an animal. I attached photos showing the shadows up close but t…

Vehicle Speed Control ODI 11560259 12/15/2023

When slowing to park, with foot on brake, vehicle suddenly and unexpectedly surged forward going up an incline, side-swiping the parked car to the right of the driver, without any action taken by the driver. Safety at risk from uncontrolled car during sudden unexpected acceleration. Reported hours after event, police report filed, insurance claim filed. Dashboard during the…

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2024 Subaru Crosstrek, or check your exact car by VIN with the free VIN lookup.

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Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2024 Subaru Crosstrek reliable?
Owners have filed 120 safety complaints with NHTSA for the 2024 Subaru Crosstrek, most often about unknown or other. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Subaru Crosstrek years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.