2020 Subaru Crosstrek — Problems & Complaints
NHTSA has 69 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.
Subaru Crosstrek — Complaints by Model Year
Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.
26 complaints
0 complaints
0 complaints
132 complaints
97 complaints
195 complaints
285 complaints
69 complaints
115 complaints
31 complaints
34 complaints
120 complaints
44 complaints
0 complaints
What Owners Complain About Most
Recent Owner Reports
The windshield seemed to just start cracking for no known reason.
THERE IS A STRESS CRACK ON PASSENGER SIDE FRONT ON WINDSHIELD FROM REARVIEW MIRROR INSIDE THE VEHICLE GOING UPWARD IN AN ARCH AND ENDS AT THE TOP OF THE WINDSHIELD. IT WAS IN OUR GARAGE AND THERE IS NOTHING THAT COULD HAVE FALLEN ONTO THE CAR FROM THE ROOF OF THE GARAGE. NOTICED CRACK ON 12/13/2020
Car was thought to be placed in park, key was easily removed, and then the car became mobile and rolled downhill and could not be shifted back into park.
The contact owns a 2020 Subaru Crosstrek. The contact stated that while she was sitting in the parked vehicle on the side of the road, another vehicle driving at approximately 60-65 MPH rear-ended her vehicle. The contact's vehicle was pushed into the highway's first lane. The front driver's side seat belt failed to restrain the contact in her seat, causing her forehead to hit…
The windshield has cracked twice and had to be replaced. The first time was December 2021 and the second time was November 2022. Each time, we did not even see impact with a pebble. We just assume that was what caused the crack. My wife and I have been driving for fifty years and this is the first time we have had to replace a windshield. Subaru needs to fix this probl…
Recalls & Crash Tests
Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2020 Subaru Crosstrek, or check your exact car by VIN with the free VIN lookup.
Problems Checker
Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.