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Owner-Reported Problems · NHTSA

2021 Subaru Crosstrek — Problems & Complaints

NHTSA has 115 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

115
Complaints
filed with NHTSA
8
Involved a Crash
owner-reported
2
Involved Fire
owner-reported
6
Injuries
across all reports
Years to Avoid

Subaru Crosstrek — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

0 complaints

0 complaints

132 complaints

97 complaints

195 complaints

285 complaints

69 complaints

115 complaints

31 complaints

34 complaints

120 complaints

44 complaints

0 complaints

Problem Areas

What Owners Complain About Most

Visibility/wiper 29 reports
Unknown Or Other 25 reports
Electrical System 16 reports
Engine 16 reports
Power Train 14 reports
Forward Collision Avoidance 14 reports
Lane Departure 5 reports
Service Brakes 4 reports
In Their Own Words

Recent Owner Reports

Engine ODI 11383551 12/15/2020

THE ENGINE STOP START FUNCTION CAUSES THE ENTIRE CAR TO SHAKE WHEN GOING FROM ENGINE OFF TO ENGINE ON. IT IS WORSE WHEN YOU ARE STOPPED AND THE STOP START RE-ENGAGES WHILE YOUR FOOT IS ON THE BRAKE.

Visibility/wiper ODI 11443493 12/12/2021

When I bought the car last year I had it for less than 2 months before my windshield cracked from a rock while we were on the highway. I get this happens so I didn’t think anything of it until I saw how many other people have also had their windshield crack shortly after buying the car. Since I’ve gotten it replaced almost a year ago I haven’t had any issues.

Suspension ODI 11378562 12/08/2020

ON 11/30/2020 I PURCHASED A BRAND NEW SUBARU CROSSTREK FROM SHEEHY SUBARU IN SPRINGFIELD, VIRGINIA. IT HAD 15 MILES ON THE ODOMETER. ON 12/01/2020 IT WAS DELIVERED TO ME AT MY RESIDENCE IN WASHINGTON, DC. I IMMEDIATELY NOTICED THAT THERE WAS A LOUD CREAKING NOISE COMING FROM THE REAR OF THE CAR WHENEVER I TOOK A TURN OR WENT OVER A SMALL BUMP IN THE ROAD, INCLUDING SPEED BUMPS…

Power Train ODI 11442212 12/01/2021

The contact owns a 2021 Subaru Crosstrek. The contact stated while driving 20 MPH, while downshifting gears the vehicle failed to accelerate. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer who was unable to duplicate the failure. The contact stated he continued experiencing the failure. The manufacturer had not been inform…

Power Train ODI 11442196 11/30/2021

Problem 1)Had my '21 Sport for 7 days. Started stalling few times when shifting from P to R while on a slight incline (dash lights up like in Acc mode) after driving it for about 30 min before and then turning it off to go inside of the store, etc. after about 2-5 minutes of idling, the car engine stopped like I was in auto stop, but didn’t kick back on when I shift gears to r…

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2021 Subaru Crosstrek, or check your exact car by VIN with the free VIN lookup.

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Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2021 Subaru Crosstrek reliable?
Owners have filed 115 safety complaints with NHTSA for the 2021 Subaru Crosstrek, most often about visibility/wiper. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Subaru Crosstrek years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.