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Owner-Reported Problems · NHTSA

2020 Chevrolet Equinox — Problems & Complaints

NHTSA has 314 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

314
Complaints
filed with NHTSA
21
Involved a Crash
owner-reported
7
Involved Fire
owner-reported
12 / 1
Injuries / Deaths
across all reports
Years to Avoid

Chevrolet Equinox — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

751 complaints

548 complaints

680 complaints

398 complaints

276 complaints

409 complaints

305 complaints

314 complaints

99 complaints

179 complaints

98 complaints

80 complaints

235 complaints

0 complaints

Problem Areas

What Owners Complain About Most

Service Brakes 112 reports
Engine 92 reports
Fuel/propulsion System 50 reports
Unknown Or Other 44 reports
Electrical System 42 reports
Power Train 40 reports
Vehicle Speed Control 15 reports
Forward Collision Avoidance 14 reports
In Their Own Words

Recent Owner Reports

Electrical System ODI 11708061 12/31/2025

Rear spear tire compartment full of water. Sunroof drains leaking into rear fuse box. Fuel pump and fuel pump module failing when driving. Turbo locking up from oil seal failure.

Engine ODI 11633091 12/30/2024

ENGINE PISTON FAILURE cannot get it fixed new engine on order 5 weeks now chevy will not even talk about it

Vehicle Speed Control ODI 11633010 12/29/2024

I was driving the car and suddenly the car started accelerating on it's own. No cruise control was on . My wife was in the passenger seat and it was lucky as I did not panic , just taped on the brakes to slow down. This happened many times until we got home and it is dangerous and scary, also this is a know problem with this model car. No lights or warnings came on. We could h…

Fuel/propulsion System ODI 11632848 12/28/2024

The computer module for the fuel pump failed. This caused the car to not start some days. As well as turn off in the middle of intersections after coming to a stop while in traffic. The car is currently at the dealership for 2 months now with the part on back order. Many other Chevy equinox are recalling this same part but not my vehicle. This is concerning as it seems to nee…

Electrical System ODI 11562463 12/28/2023

During the month of November while driving on Interstate 35 inTexas I attempted to administer my braking system during slowed traffic and they did not respond. The brake pedal became completely stiff and I had to apply incredible pressure to get the vehicle to slow down until I turned on my hazards and rolled to a stop on the shoulder. I did not have any alerts or warnings unt…

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2020 Chevrolet Equinox, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2020 Chevrolet Equinox reliable?
Owners have filed 314 safety complaints with NHTSA for the 2020 Chevrolet Equinox, most often about service brakes. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Chevrolet Equinox years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.