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Owner-Reported Problems · NHTSA

2021 Ford Explorer — Problems & Complaints

NHTSA has 444 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

444
Complaints
filed with NHTSA
14
Involved a Crash
owner-reported
5
Involved Fire
owner-reported
17
Injuries
across all reports
Years to Avoid

Ford Explorer — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

1,680 complaints

1,808 complaints

2,460 complaints

1,710 complaints

732 complaints

299 complaints

1,233 complaints

444 complaints

269 complaints

111 complaints

21 complaints

104 complaints

0 complaints

Problem Areas

What Owners Complain About Most

Power Train 126 reports
Unknown Or Other 86 reports
Engine 49 reports
Electrical System 47 reports
Back Over Prevention 36 reports
Visibility/wiper 27 reports
Structure 24 reports
Service Brakes 23 reports
In Their Own Words

Recent Owner Reports

Power Train ODI 11707797 12/30/2025

When given gas to move from a complete stop, vehicle lost all power. After vehicle lost all power to rear wheels, warning lights flashed on cluster. Manually moved vehicle to side of road and checked under SUV to see rear axle was at a unusual angle and later discovered rear axle bolt on road. Vehicle was towed to dealership, which originally completed recall repair in July of…

Electrical System ODI 11562747 12/30/2023

11/9/23 our still under warranty, 2021 Ford Explorer Platinum with 20,152 miles on it died at stop sign and would not start. Locked in park and had to be towed to dealer who worked on it for one week and claimed it was fixed. Same problem second time a few days later and dealer claimed it was lose wires and returned to us on 11/28. This last time (happened at a very dangerous…

Unknown Or Other ODI 11707537 12/29/2025

The fabric from the moonroof has come loose on the sides and blocks rear visibility if open. This is apparently an issue with many vehicles.

Suspension ODI 11632851 12/28/2024

Recently brought my 2021 Ford Explorer with 100,000 miles in for what I thought was a wheel bearing issue. The mechanic reports the entire rear end is gone and needs to be replaced. I’ve owned at least 4 Explorers all driven well over 170,000 without ever having this issue. This car also spent the first 3/4 months I owned it at the Ford garage getting the electrical replaced a…

Parking Brake ODI 11499008 12/27/2022

The contact owns a 2021 Ford Explorer. The contact stated that he recently had a manufacturer recall performed on the vehicle for Ford Customer Satisfaction Program Number 22N06 (Rear Axle Bolt Replacement). The contact stated that the dealer re-programed the E-brake to engage automatically when the vehicle was placed in park(P). The contact stated while reversing out of his d…

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2021 Ford Explorer, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2021 Ford Explorer reliable?
Owners have filed 444 safety complaints with NHTSA for the 2021 Ford Explorer, most often about power train. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Ford Explorer years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.