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Owner-Reported Problems · NHTSA

2017 Ford Explorer — Problems & Complaints

NHTSA has 1,712 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

1,712
Complaints
filed with NHTSA
34
Involved a Crash
owner-reported
11
Involved Fire
owner-reported
51
Injuries
across all reports
Years to Avoid

Ford Explorer — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

115 complaints

1,196 complaints

829 complaints

2,237 complaints

1,680 complaints

1,808 complaints

2,460 complaints

1,712 complaints

732 complaints

299 complaints

1,233 complaints

445 complaints

269 complaints

111 complaints

21 complaints

Problem Areas

What Owners Complain About Most

Structure 663 reports
Unknown Or Other 378 reports
Engine 241 reports
Power Train 124 reports
Electrical System 94 reports
Engine And Engine Cooling 77 reports
Steering 76 reports
Wheels 60 reports
In Their Own Words

Recent Owner Reports

Structure ODI 11633072 12/30/2024

The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on the passenger’s side of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer where it was diagno…

Unknown Or Other ODI 11633149 12/30/2024

For over a year the windshield of my car had a “rattle” or wind-like noise. I figured this was due to the weather stripping around the windshield degrading and falling off. I heard about the recall and the very next day I was driving down the interstate and the plastic piece (A-Pillar) flew off and the car behind me swerved to miss the piece. A day or so after this occurred, l…

Unknown Or Other ODI 10938805 12/30/2016

THIS A POLICE PATROL VEHICLE USED AS A K-9 UNIT. DEPUTIES HAVE BEEN COMPLAINING OF HEADACHES AFTER SHIFT. LAST NIGHT THEY HAD TO BE SEEN BY EMS. THEY HAVE BEEN COMPLAINING OF A SULFUR SMELL INSIDE THE EXPLORER. THEY HAD THE FIRE DEPT CHECK THE CARBON MONOXIDE LEVELS AND IT WAS OVER 100PPM. IT IS AT A FORD DEALER NOW AND DO NOT KNOW WHEN IT WILL BE FIXED. THIS IS WHEN THE VEHIC…

Structure ODI 11707551 12/29/2025

Related to: Manufacturer Recall Number24S02 NHTSA Recall Number24V031 The recall has been in place since January of 2024 (2 years) and there is still no remedy and the dealer repeatedly states the parts are on back order. I have had one pillar trim blow off, risking other drivers on the highway and fear the 2nd will do the same. Ford is not honoring the recall and there needs…

Structure ODI 11632949 12/29/2024

The A-Pillar trim (passenger side)became detached as I was driving 60 MPH on [XXX]. I paid $350 to have it repaired at because I wasn’t aware of the recall at that time.. The repair shop was Inland Empire Collision Riverside,CA 92507 phone 951.788.4860 Several months later the driver side became detached as I was driving [XXX] .. I took my car to a trusted mechanic & he inform…

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2017 Ford Explorer, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2017 Ford Explorer reliable?
Owners have filed 1,712 safety complaints with NHTSA for the 2017 Ford Explorer, most often about structure. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Ford Explorer years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.