2020 Ford Escape — Problems & Complaints
NHTSA has 1,539 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.
Ford Escape — Complaints by Model Year
Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.
2,754 complaints
2,089 complaints
1,115 complaints
1,152 complaints
2,693 complaints
1,812 complaints
595 complaints
1,539 complaints
349 complaints
235 complaints
100 complaints
76 complaints
0 complaints
0 complaints
What Owners Complain About Most
Recent Owner Reports
Total failure of transmission. The transmission on this car failed while driving making it unable to move and creating a risk of collision with other vehicles. No warning displayed on dash until after failure. Noticed some minor vibrations when decelerating at speed was at 25mph. Mileage was approx 80,000 miles. Mechanic diagnosed the possible cause as the failure …
Door check bracket. Door randomly started making clunking noises, and middle hinge seems wobbly and unstable.
The door limiter has come lose and the spot welds are damaged.
The driver side door is popping and cracking when I open it. It literally sounds like it's going to break and fall off at any moment.
Ford has CSP 22N15 that provides a one-time repair to reprogram the Gateway Module (GWM) for unlimited years of service and unlimited miles from the warranty start date of the vehicle. My vehicle was manufactured in Louisville in 9/2020, which appears to fall in the range of vehicles covered by this CSP, yet Ford keeps telling me that it is not covered and I was required to p…
Recalls & Crash Tests
Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2020 Ford Escape, or check your exact car by VIN with the free VIN lookup.
Problems Checker
Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.