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Owner-Reported Problems · NHTSA

2017 Toyota Highlander — Problems & Complaints

NHTSA has 270 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

270
Complaints
filed with NHTSA
18
Involved a Crash
owner-reported
2
Involved Fire
owner-reported
26
Injuries
across all reports
Years to Avoid

Toyota Highlander — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

238 complaints

186 complaints

191 complaints

212 complaints

136 complaints

192 complaints

111 complaints

270 complaints

268 complaints

495 complaints

320 complaints

531 complaints

262 complaints

186 complaints

43 complaints

Problem Areas

What Owners Complain About Most

Power Train 76 reports
Unknown Or Other 53 reports
Engine 47 reports
Electrical System 46 reports
Service Brakes 29 reports
Fuel/propulsion System 28 reports
Vehicle Speed Control 13 reports
Visibility/wiper 12 reports
In Their Own Words

Recent Owner Reports

Fuel System ODI 11385662 12/30/2020

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER AUTONATION TOYOTA LOCATED AT 18700 STUDEBAKER RD, CERRITOS, CA 90703 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURE…

Seat Belts ODI 11057407 12/29/2017

THE DRIVER'S SEATBELT IS NOT ERGONOMICALLY PLACED, AND REACHING UP, BACK AND PULLING FORWARD WITH MY LEFT ARM TO ATTACH THE SEATBELT HAS DAMAGED MY LEFT SHOULDER (SEVERE TENDINITIS AND A PARTIALLY TORN ROTATOR CUFF). TO DATE PHYSICAL THERAPY HAS NOT RESOLVED THE ISSUE AND I MUST RETURN TO THE ORTHOPEDIC SURGEON FOR FURTHER EVALUATION.

Power Train ODI 11057498 12/29/2017

WHILE DRIVING UP THE I-5 GRAPEVINE AT 72 MPH THE CAR SUDDENLY SLOWED WITHOUT ANY WARNING TO UNDER 20 MPH. THE CHECK ENGINE LIGHT TURNED ON AND THE DASH SAID AWD SYSTEM DISENGAGED OR ERROR OR SOME SIMILAR MESSAGE AND TO TAKE TO THE DEALER. I WAS BARELY ABLE TO ACCELERATE TO GET OFF THE ROAD. I PULLED OFF, TURNED THE CAR OFF AND BACK ON, AND IT STARTED RUNNING AGAIN. I'M LUC…

Power Train ODI 11163830 12/28/2018

AUTOMATIC TRANSMISSION FAILED/QUIT WORKING AT A STOP LIGHT IN CHEYENNE, WYOMING 28 DECEMBER 2018 WITH ONLY 25,000 MILES ON THE VEHICLE. I HAD IT TOWED BACK TO THE DEALERSHIP FOR REPAIRS.

Visibility/wiper ODI 11291182 12/25/2019

I WAS DRIVING HOME FROM WORK AND HEAR A LOUD EXPLODING SOUND FROM MY VEHICLE. I THOUGHT SOMETHING EXTREMELY HEAVY WAS THROWN OR FELL ON MY CAR. WHEN I ARRIVED HOME, I FOUND A GAPING HOLE ON MY SUNROOF. THE GLASS WAS SHATTERED BUT THE OBJECT THAT "HIT" IT WAS NOWHERE TO BE FOUND. AFTER CLOSELY EXAMINING IT, IT DOESN'T MAKE SENSE THAT AN OBJECT HIT IT BASED OFF THE ANGLE THE SUN…

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2017 Toyota Highlander, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2017 Toyota Highlander reliable?
Owners have filed 270 safety complaints with NHTSA for the 2017 Toyota Highlander, most often about power train. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Toyota Highlander years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.