LIVE Global accident monitoring — updating every 15 minutes
Owner-Reported Problems · NHTSA

2013 Toyota Highlander — Problems & Complaints

NHTSA has 212 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

212
Complaints
filed with NHTSA
26
Involved a Crash
owner-reported
0
Involved Fire
owner-reported
12
Injuries
across all reports
Years to Avoid

Toyota Highlander — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

238 complaints

186 complaints

191 complaints

212 complaints

136 complaints

192 complaints

111 complaints

270 complaints

268 complaints

495 complaints

320 complaints

Problem Areas

What Owners Complain About Most

Steering 46 reports
Engine 32 reports
Vehicle Speed Control 31 reports
Electrical System 26 reports
Unknown Or Other 24 reports
Structure 19 reports
Service Brakes 18 reports
Air Bags 18 reports
In Their Own Words

Recent Owner Reports

Steering ODI 11163450 12/26/2018

MY 2013 TOYOTA HIGHLANDER WAS PURCHASED USED IN 2015 WITH ABOUT 40,000 MILES ON IT. IN 2016 THE CAR STARTED TO MAKE A "THUMPING" NOISE WHEN I MAKE A LEFT TURN OVER A BUMP BUT IT DIDN'T HAPPEN OFTEN AND I THOUGHT IT WAS RELATED TO MY GARAGE ENTRY OF A 1.5" BUMP IN THE PAVEMENT. MOST NOTICEABLE AT LOW SPEEDS BUT THAT MAY BE A RESULT OF THE LOWER INTERIOR NOISE. THE CARE HAS H…

Electrical System ODI 10668185 12/24/2014

THE DOOR OPEN ALERT AND ALERT BEEPING CAME ON AS WELL AS ALL OF THE INTERIOR LIGHTING AS I WAS DRIVING. IT SHOWS GLASS DOOR ON THE DISPLAY. I CHECKED ALL DOORS AND NONE OF THE DOORS ARE OPEN. IT WAS VERY DISTRACTING AND DANGEROUS TO BE DRIVING AT NIGHT ON THE HIGHWAY WITH ALL INTERIOR LIGHTS ON. THEY KEEP GOING ON AND OFF AND THE ALERT KEEPS BEEPING. AS FAR AS I CAN FIND O…

Power Train ODI 11384624 12/22/2020

AS I BEGIN DRIVING AND COME TO STOP IT TENDS TO REV UP AND THEN DROPS BACK TO NORMAL. IT FEELS LIKE VEHICLE REVS UP A LITTLE WHILE YOU ARE TRYING TO STOP IT BY PRESSING THE BRAKE PEDAL.IT FEELS LIKE VEHICLE DOES NOT WANT TO STOP AND YOU HAVE THE FEELINGS TO PRESS THE BRAKE EVEN HARDER.

Vehicle Speed Control ODI 10810862 12/17/2015

PERIODICALLY HESITATES WHEN ACCELERATING - DOESN'T MOVE, DOESN'T ACCELERATE - NOTHING - ALMOST LIKE CAR NOT RUNNING. DOES IT FROM STOPPED POSITION OR WHILE MOVING. HAPPENED TWICE YESTERDAY, AFTER BEING STOPPED AT RED LIGHT AND WHEN TURNING ACROSS LANE OF TRAFFIC (CITY STREET). HAS DONE IT WHEN PASSING ON INTERSTATE - NEVER KNOW WHEN IT WILL HAPPEN. IT'S SCARY AND BY THE TIME I…

Electrical System ODI 10809984 12/14/2015

THE COMPLAINT HAS TO DO WITH COMPUTER SYSTEMS ON THIS VEHICLE. SOME OF THE COMPLAINT IS CONVENIENCE, BUT WORRISOME BECAUSE OTHER SYSTEMS SEEM TO BE INVOLVED AS WELL. THE COMPUTER SCREEN HAS ALWAYS BEEN SLOW/HESITENT, WITH VARIOUS "GLITCHES". VEHICLE HAS GPS MAPPING SCREEN WHICH OCCASSIONALLY "DISCONNECTS" AND RESETS TO BLANK SCREEN. THE BLUETOOTH AND OTHER SYSTEMS HAVE A…

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2013 Toyota Highlander, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2013 Toyota Highlander reliable?
Owners have filed 212 safety complaints with NHTSA for the 2013 Toyota Highlander, most often about steering. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Toyota Highlander years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.