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Owner-Reported Problems · NHTSA

2025 Toyota Highlander — Problems & Complaints

NHTSA has 10 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

10
Complaints
filed with NHTSA
2
Involved a Crash
owner-reported
0
Involved Fire
owner-reported
1
Injuries
across all reports
Years to Avoid

Toyota Highlander — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

268 complaints

495 complaints

320 complaints

531 complaints

262 complaints

186 complaints

43 complaints

10 complaints

0 complaints

Problem Areas

What Owners Complain About Most

Vehicle Speed Control 3 reports
Service Brakes 2 reports
Forward Collision Avoidance 2 reports
Unknown Or Other 2 reports
Electrical System 1 report
Steering 1 report
Visibility 1 report
Engine And Engine Cooling 1 report
In Their Own Words

Recent Owner Reports

Service Brakes ODI 11707018 12/25/2025

Black Toyota Highlander Hybrid AWD 2025 ~15000 miles What component or system failed or malfunctioned, and is it available for inspection upon request? Without any warning, the braking action is delayed. It is a momentary loss and happens occasionally at light braking application, nowhere near hard enough to lock the wheels up The vehicle is available for inspection upon req…

Unknown Or Other ODI 11690033 09/26/2025

While waiting for a traffic light to change, I pressed the pedal to accelerate, and the car would not move. Like my pedal was dead. I have experienced this issue three times. I have also experienced bucking or jerking issues.

Vehicle Speed Control ODI 11765928 09/21/2026

The contact owns a 2025 Toyota Highlander. The contact stated that while leaving the driveway at the doctor's office on a slope, the accelerator pedal was depressed while making a left turn, but the vehicle failed to move. The vehicle then rolled into traffic. The brake pedal was depressed, but the vehicle was slow to respond. The dealer informed the contact that her foot was …

Electrical System ODI 11753999 07/31/2026

I was backing up the vechial accelerated the steering wheel was turning rapid & a grinding noise causing me too hit another vechial about a month before my husband was driving & the vechial accelerated going toward also we had had some issues with back camera not doing a warning signal with a object behind vechial when the accident happened my vechial has braking system that s…

Seat Belts ODI 11676416 07/26/2025

Passenger seat belt won't extend half of the time. We have tried with engine on or off, put it in park and in gear, door open or closed and every other trick. We have pulled the belt straight up and down and every other angle. We have adjusted the height for tall or short riders. We took to the auto dealership, and they said it would not work for them at first then it star…

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2025 Toyota Highlander, or check your exact car by VIN with the free VIN lookup.

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Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2025 Toyota Highlander reliable?
Owners have filed 10 safety complaints with NHTSA for the 2025 Toyota Highlander, most often about vehicle speed control. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Toyota Highlander years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.