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Owner-Reported Problems · NHTSA

2020 Mazda Mazda3 — Problems & Complaints

NHTSA has 32 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

32
Complaints
filed with NHTSA
0
Involved a Crash
owner-reported
0
Involved Fire
owner-reported
0
Injuries
across all reports
Years to Avoid

Mazda Mazda3 — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

117 complaints

138 complaints

129 complaints

103 complaints

83 complaints

109 complaints

74 complaints

32 complaints

54 complaints

24 complaints

12 complaints

12 complaints

0 complaints

0 complaints

Problem Areas

What Owners Complain About Most

Forward Collision Avoidance 15 reports
Steering 3 reports
Electrical System 3 reports
Service Brakes 3 reports
Unknown Or Other 3 reports
Fuel/propulsion System 2 reports
Suspension 2 reports
Lane Departure 2 reports
In Their Own Words

Recent Owner Reports

Electrical System ODI 11444732 12/22/2021

EL VEHICULO TIENE PROBLEMAS DE ENCENDIDO, DESPUES DE ESTAR EN REPOSO DOS DIAS NO ENCIENDE SE TIENE QUE PASAR CORRIENTE, INCLUSIVE EN MANEJOS CORTOS AL VOLVER A ENCENDER EL VEHICULO PRESENTA EL MISMO PROBLEMA, ESTE ES UN PROBLEMA EN LA MAYORIA DE ESTE TIPO DE VEHICULOS, MISMOS QUE SON ENCONTRADOS MUCHOS COMENTARIOS EN INTERNET, EL VEHICULO ESTA EN LA CDMX MEXICO.

Forward Collision Avoidance ODI 11444236 12/18/2021

While driving the vehicle decided to suddenly brake ....... thinking it was dangerous ..... lucky no one was behind me ..... that was really scarry and could have caused an accident for no reason.

Forward Collision Avoidance ODI 11495146 11/28/2022

•The first incident I had with the SBS was about a month on the highway, I was approaching a vehicle that was braking due to upcoming traffic. I had plenty of time to stop, upwards of 8-10 car lengths. Yet my SBS kicked in and slammed the brakes, jarring me forward. Luckily no one was directly behind me at that time because I have no doubt it would have caused an accident. At …

Suspension ODI 11700190 11/18/2025

I pulled into the driveway (at about 5 mph) of my passenger's home, when a very loud, metallic pop occurred somewhere inside my vehicle. I could not discern the problem by visually inspecting the car. Upon returning to my home, I arranged for the dealership to inspect the car's suspension. They found that both rear springs had snapped off from their lower vehicle attachment…

Steering ODI 11699700 11/16/2025

TSB 02-003/24 Car front suspension bolts corroded and making metal on metal sounds during turning and braking

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2020 Mazda Mazda3, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2020 Mazda Mazda3 reliable?
Owners have filed 32 safety complaints with NHTSA for the 2020 Mazda Mazda3, most often about forward collision avoidance. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Mazda Mazda3 years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.